FAQs

Once an order has been placed and a payment has been received, your order will begin to be processed. Orders can take up to 5 business days to be processed and shipped. If an order is expect to take longer then the allowed time you will be contacted by one of our representatives.

All orders are shipped via UPS. Charges for shipping and handle are added to your order during check out. Every customer will be provided with tracking information upon the release of his or her order. Question about shipped orders can be addressed at  info@bondejewelry.com .

All sales are final for every Bonde product. However, we do allow for exchanges only for items purchased via our online store and only if requested within 15 days of receiving purchased items. Customers are responsible for round trip return shipping costs.